Privacy Policy

Information you give us. When you request an estimate or contact us — through a Facebook or Instagram lead form, by phone, text, WhatsApp, email, or through a site like Yelp or Angi — we receive the details you provide, such as your name, phone number, email, property address, and a description of the work you need.

Service records. If you become a customer, we keep records of the services, estimates, invoices, and payments for your property. Card payments are processed by our payment processor; we do not store your full card number.

Website usage. greenscapesva.com uses Google Analytics and Google Ads tags, which use cookies to measure visits and how people reach us (for example, whether someone tapped our phone or WhatsApp button). This data is aggregated and does not tell us who you are.

We use your information only to run our business with you:

• to reply to your request and give you an estimate;
• to schedule, perform, and follow up on work at your property;
• to send invoices, receipts, and service reminders;
• occasionally, to send seasonal service updates by email — every one includes a link to unsubscribe.

We do not sell or rent your information. We share it only with the service providers that help us operate — such as our website host, scheduling and invoicing software, email delivery, and payment processor — and only as needed for them to do that work. We may also disclose information if required by law.

If you submit a form on Facebook or Instagram, Meta also handles that information under its own privacy policy.

If you give us your phone number, we may call or text you about your request or your service. Message and data rates may apply. Tell us at any time that you no longer want texts and we will stop.

We keep customer and service records for as long as we need them to serve you and to meet tax and accounting requirements. Estimate requests that don’t turn into work are deleted on request.

You can ask us to see, correct, or delete the information we have about you, or to stop contacting you, by emailing prettylawn@greenscapesva.com or calling (540) 798-4479. You can also block or delete cookies in your browser settings.

Our services are for property owners and managers. We do not knowingly collect information from children under 13.

If we change this policy, we will post the new version here and update the date at the top.